Shipping policy

SHIPPING INFORMATION

Burnell’s is happy to offer free two-day shipping on all Burnells.com orders shipping to the Continental United States for purchases over $150. Unfortunately, we do not ship internationally or to PO boxes. For orders under $150, we offer a flat rate 2-day shipping fee of $25.

Generally items ship within 48 hours or two business days. However, we will do our absolute best to ensure that items are shipped the day after the order is placed if placed on a business day. If an item is ordered after 2 pm CST, we will consider the order that is received the next business day. Here are some other shipping items you may need to know:

• In some instances, order and payment processing may take up to 24 hours and may delay shipment.
• If an item is being altered (sizing, engraving, etc), then shipment may take an additional 2 weeks.

Because your items are valuable, we use FedEx or USPS Priority. Both require a signature for all deliveries. Please do your best to ensure that someone will be able to sign for the delivery when it arrives.

We are happy to gift wrap for you! Please add a note for us at checkout.

Things to know about rings.
If the ring is in stock, we can size it within a couple of days. Rings ordered in sizes not in stock may take 2–3 weeks to ship and are non-refundable. 

If you need your finger sized, we’re happy to do that in-store. Please note that while we strive for accurate product images, pieces may appear slightly smaller or larger than their actual size. Display settings can also affect how color, texture, and detail appear on your screen.