"I’ve been a loyal Burnell’s customer for the past 15 years. Burnell’s is a welcoming and wonderful place, whether you’re making a purchase or are just browsing. The shop offers knowledgeable gemologists, talented designers, and an outstanding selection of jewelry. Over the years, I’ve purchased items straight from the case, enlisted Jerry Burnell and Robin Lies to find the perfect gemstones, and trusted Burnell’s to design a bracelet that marked a milestone birthday. I’ve been delighted with every purchase I’ve made. My wedding set is my favorite Burnell’s piece. Robin selected it at market, never dreaming it would land on my finger. I wouldn’t have trusted any other jeweler with such a meaningful purchase."
“We trust the personal care and integrity of Burnell’s. The quality and creativity of the fine jewelry is very unique and beautiful, second to none.”
“The crystal of my favorite watch shattered. The staff at Burnell’s could have tried to sell me a new watch, but they were able to sense the sentimental value of the watch and fixed it right away. In fact, they estimated four weeks until the watch would be ready, and it was fixed in two weeks.
When it was time to propose to my wife, I knew exactly where I wanted to go for rings — Burnell’s. I wanted a custom piece for my bride-to-be. Sean worked with me on several designs until we arrived at one that fit my vision for quality, beauty and price. The ring could not have turned out any better.
After Burnell’s designed the perfect ring for my bride-to-be, I ordered a custom groom’s ring as well. Sean and the entire staff at Burnell’s made the process perfectly smooth. It was truly a pleasure to work with them. I still look forward to visiting every six months for service on our rings so I can catch up. I know where I’ll be shopping for jewelry in the future!”
“My Dad was a customer of Burnell's since 1979. They designed a number of beautiful, artful pieces for my Mother. Now I am a second-generation customer. Burnell's has been more than our neighborhood jewelers. They are knowledgeable, professional and true artists. I deeply appreciate and trust our relationship and recommend Burnell's for all jewelry needs — from the smallest fix to the most expensive buy. You will never need any other jeweler.”
Shauna J. Shelton
"My husband and I have been purchasing my jewelry at Burnell's for years. If you want beautiful high-quality jewelry along with superb service then I highly recommend Burnell's. Ask for Robin Lies. She will take excellent care of you."
"Robin, I just wanted to take a moment to thank you and Mark again for the exquisite ring you made me. I came in with a couple of pictures and an idea and you two created the signet ring I have dreamed of for years. Your help, expertise and attention to detail is wonderful and Mark's skill as a craftsman is beyond words. I can't thank you all enough."
El Dorado, Kansas
"Robin and the team at Burnell's are wonderful. With their keen eye and extensive experience they helped me assess some older pieces which they repaired perfectly and I get to enjoy wearing!"